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Privacy Policy for Partnerswell.com

At Partnerswell, accessible from https://www.partnerswell.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Partnerswell and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Log Files for Partnerswell.com

Partnerswell follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected

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CI.PARTNERSWELL.COM Privacy Policy

Partnerswell Pty Ltd

Last Updated: 8 November 2024

This Privacy Policy (“Policy”) describes how Partnerswell (“we,” “our,” or “us”) collects, uses, discloses, and protects information collected as part of the Partnerswell Design Partner Program (“Program”). By participating in the Program, you consent to the practices outlined in this Policy. Please do not use or participate in the Program if you do not agree with these terms.

  1. Definition of Personal Information

For this Policy, “Personal Information” refers to any information about an identifiable individual. This includes information that directly identifies a person (e.g., name, email) or indirectly identifies a person when combined with other data (e.g., IP address, role within a company).

  1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly: When you engage with the Program, you may provide information such as your name, job title, company, email address, and any feedback or insights on the platform’s functionality.
  • Call Transcriptions and Recordings: We record and transcribe calls as part of the Program to analyze discussions, feedback, and collaborative insights. Call transcription services, such as Fireflies.ai, are used to generate accurate transcripts of meetings and calls. These transcripts may include meeting metadata such as the date, time, participant names, and related notes.some text
    • Automatically Collected Information: When using the Program, we may collect technical data about your interactions, such as:
    • Device Information: Including your device type, operating system, and unique device identifiers.
    • Usage Information: Including data on how you interact with our platform, such as pages accessed, session duration, and frequency of visits.
    • Network Information: Including IP addresses, browser type, network provider, and connection data.
    • Cookies and Tracking Technologies: We use cookies and similar tracking mechanisms to personalize your experience, retain your preferences, and collect aggregate data about platform usage. You can adjust your cookie preferences via browser settings, though this may impact certain functionalities.
  1. Use of Collected Information

Information collected during the Program is used strictly for Program-related purposes. Key uses include:

  • Program Development and Improvement: Collected data aids in refining Partnerswell’s platform by identifying strengths and areas for improvement, evaluating partnership dynamics, and enhancing functionality based on participant feedback.
  • Partnership Insights via Large Language Models (LLMs): We use proprietary OpenAI-based tools to process call transcripts and generate insights into partnership metrics, such as partner maturity, deal influence, and engagement effectiveness. These insights are intended to support partnership strategy development and decision-making.
  • Communication: We may use your contact information to inform you of updates, Program developments, or to request further feedback. Communication will be Program-specific, and you can opt-out of communications at any time by contacting support.

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  1. Disclosure of Personal Information

We limit the sharing of your Personal Information to the following instances:

  • Service Providers: Personal Information may be shared with third-party providers like Fireflies.ai for transcription services and OpenAI for data processing. Each provider is contractually obligated to maintain privacy and security standards consistent with this Policy.
  • Compliance with Legal Requirements: Partnerswell may disclose Personal Information if required to do so by law or if disclosure is necessary to protect our rights, enforce our policies, or protect the safety of participants and the public. This includes sharing data in response to lawful requests from authorities or for audit and compliance requirements.
  • Business Transfers: In the event of a corporate transaction, such as a merger, acquisition, or asset sale, Personal Information may be transferred to third parties involved in the transaction, subject to the same privacy obligations.

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  1. Data Retention and Deletion

Partnerswell retains Personal Information for the duration of the Program and as long as necessary for Program evaluation and improvement. After the Program’s completion, data is either anonymized or deleted, depending on participant requests and legal retention requirements. Participants may request data deletion at any time by contacting [support@partnerswell.com], and data will be securely deleted within a reasonable period unless retention is required by law.

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  1. Data Security

We prioritize data security and use industry-standard methods to protect Personal Information, including encryption, access controls, and regular security audits. However, while we take all reasonable steps to safeguard data, no data transmission over the internet or electronic storage method is entirely secure. Partnerswell does not guarantee absolute security, and participants use the Program at their own risk.

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  1. Cross-Border Data Transfers

As Partnerswell operates globally, Personal Information collected through the Program may be transferred, stored, and processed in countries other than Australia. When such cross-border transfers occur, we ensure compliance with relevant privacy laws and implement safeguards to protect your data, including standard contractual clauses where necessary.

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  1. Your Rights

You have rights regarding your Personal Information, including the right to access, update, correct, or request deletion of your data. You may also withdraw your consent to data processing where consent has been previously provided. To exercise these rights, please contact [support@partnerswell.com]. We will respond promptly and in accordance with applicable privacy regulations in Victoria, Australia.

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  1. Updates to the Privacy Policy

Partnerswell reserves the right to update or modify this Policy to reflect changes in our practices, legal obligations, or technological advancements. We will notify you of any material changes, and your continued participation in the Program constitutes acceptance of any revised terms. It is recommended that participants review this Policy periodically to stay informed of updates.

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  1. Contact Us

For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us at: Partnerswell Support (support@partnerswell.com)

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By clicking “Accept” during registration, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

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CI.PARTNERSWELL.COM End User License Agreement (EULA)

Last Updated: 8 November 2024

This End User License Agreement (“Agreement”) is a legal contract between you (“User” or “you”) and Partnerswell (“we,” “our,” or “us”) regarding your participation in the Partnerswell Design Partner Program (“Program”). By enrolling in the Program, accessing, or using Partnerswell’s software and services (collectively, the “Services”), you agree to abide by this Agreement. If you do not agree with these terms, please do not register or participate in the Program.

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  1.  License Grant

Partnerswell grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for the purpose of participating in the Program. This license is granted solely for evaluating the Services, providing feedback, and assisting in the development of Partnerswell’s platform.

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  1.  Program Participation
  • Feedback: As a Design Partner, you agree to provide constructive feedback on your experience with the Services. Partnerswell may use this feedback for development, testing, and improvement of the platform without any obligation to compensate you.
  • No Financial Obligation: Participation in the Program is provided at no cost to you. However, you are responsible for any third-party fees (e.g., internet or data fees) incurred in connection with your use of the Services.
  • Non-Commercial Use: You agree to use the Services exclusively for Program purposes and not for any commercial gain, redistribution, or reselling.

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  1. Ownership and Intellectual Property
  • Services: All rights, titles, and interests in and to the Services, including intellectual property rights, are owned by Partnerswell. Your participation in the Program does not grant you ownership or any rights to the Services beyond this limited license.
  • Feedback Rights: By providing feedback, you grant Partnerswell a worldwide, royalty-free, irrevocable, perpetual license to use, reproduce, and incorporate your feedback into Partnerswell’s products and services without any obligation to acknowledge or compensate you.

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  1. Data Collection and Privacy
  • Personal Information: By participating in the Program, you consent to the collection, use, and processing of your Personal Information as outlined in the Partnerswell Privacy Policy. This may include the use of call transcription and language processing tools for insights related to partnership management.
  • Data Security: Partnerswell implements security measures to protect your data; however, no method of data storage or transmission is entirely secure. You acknowledge that you participate in the Program at your own risk.

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  1. Confidentiality
  • Confidential Information: You acknowledge that the Services, including pre-release features, proprietary algorithms, and development updates, are confidential and proprietary to Partnerswell.
  • Non-Disclosure: You agree not to disclose, share, or make available any aspect of the Services, your feedback, or Program insights to third parties without Partnerswell’s prior written consent. Unauthorized disclosure of confidential information may result in the termination of your access to the Program and may lead to legal action.

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  1. Restrictions and Prohibited Actions

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You agree not to:

• Modify, reverse-engineer, disassemble, or decompile any part of the Services.

• Distribute, lease, sublicense, or transfer the Services or your license to use them.

• Use the Services for any purpose other than Program evaluation, including but not limited to any unlawful purpose or infringing upon the intellectual property rights of others.

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  1. Term and Termination
  • Term: This Agreement is effective from the date you accept it and will continue for the duration of the Program or until terminated by either party.
  • Termination: Partnerswell reserves the right to terminate your participation in the Program and access to the Services at any time, with or without cause, upon notice. You may also withdraw from the Program by providing written notice to Partnerswell.
  • Effect of Termination: Upon termination, your license to use the Services is revoked, and you must immediately cease any further use. Any confidential information obtained during the Program must remain confidential even after termination.

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  1. Disclaimers

The Services are provided “as is” without warranty of any kind. Partnerswell disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Partnerswell does not guarantee the accuracy, reliability, or completeness of any Program insights or outcomes.

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  1. Limitation of Liability

To the fullest extent permitted by law, Partnerswell shall not be liable for any indirect, incidental, special, or consequential damages arising from your participation in the Program, even if advised of the possibility of such damages. Partnerswell’s total liability in connection with the Program shall not exceed AUD $100.

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  1. Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

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  1.  Entire Agreement

This Agreement, along with the Partnerswell Privacy Policy, constitutes the entire agreement between you and Partnerswell regarding the Program and supersedes any prior agreements, discussions, or understandings.

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  1. Amendments

Partnerswell reserves the right to modify or update this Agreement to reflect changes in our practices or legal requirements. You will be notified of any material changes, and continued participation in the Program after such notification constitutes acceptance of the revised terms.

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  1. Contact Information

For questions regarding this Agreement, please contact us at:

Partnerswell Support Support@partnerswell.com

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By clicking “Accept” during registration, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

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